Page templates

Within Knowledge base you can mark a page as a template so that its content can easily be reused when editing and creating pages. This can be super useful when you need to create many pages following a similar format.

Creating a Page Template

A page template in Knowledge base is simply a normal page that has been marked as a template. Start by creating/editing the page you want to use as a template. Within the editor sidebar you should see a templates tab. Within this tab you should find a “Page is a template” checkbox. Simply check that option and save the page to make the page become a template.

If you don’t see that checkbox, you likely lack the “Manage page templates” role system permission.

Visibility of page templates are controlled via visibility of the page itself. If a user lacks permission to view the page marked as a template, it will not show as an available template for them.

Using page templates

Page templates can be accessed when creating or editing a page. Within the editor sidebar you should see a templates tab. If you have templates available they will be listed in this area. A search bar will also show for easy searching of templates.

There are multiple ways to add a template into a page:

• Select the template box itself to replace the editor content with contents of the template.

• Select the up arrow of the template box to prepend its contents to the editor.

• Select the down arrow of the template box to append its contents to the editor.

• Drag the template box into the editor to insert its contents into the dragged location.

Using a template simply copies its content at time-of-use, it is not a “live” connection to the template page, and updating the template page won’t affect pages that have previously used it as a template.